There’s no 30 or 90 day refund rule in Microsoft’s own Terms and Conditions. Zombie Facts or Statistics are things that have been repeated so often they’ve become accepted as true, even though they are not. This has been copied and repeated so often it’s become accepted but it’s really a ‘Zombie Fact’. Answers often come from volunteers or associates who are not speaking authoritatively on behalf of the company.Īn oft-repeated line is that Microsoft 365 plans can be refunded for 30 days after purchase, sometimes it’s 90 days. Most of the references to Microsoft’s refund policy are in forums and do NOT come from Microsoft authorized staff. We’ve gone looking for Microsoft’s real rules for cancelling and refunding a ‘subscription’ they are quite different from what’s commonly ‘known’. Many people talk about what’s possible in getting a refund of Microsoft 365 plan but it’s mostly copied from other social media or forums and some completely wrong.
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